Terms and Conditions

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Terms and Conditions

1. Introduction

Welcome to RupyaPe! By accessing or using our services, you agree to comply with these Terms and Conditions. These terms govern your use of RupyaPe's website, mobile applications, and other services (collectively, "Services")

2. Definitions

  • RupyaPe: refers to our company, website, and services.
  • User: refers to any individual or entity using RupyaPe's Services.
  • Merchant: refers to any business or service provider that uses RupyaPe to process payments.
  • Transaction: refers to any payment or monetary exchange processed through RupyaPe

3. User Account

  • Account Creation: To use RupyaPe's Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
  • Eligibility: By using our Services, you represent that you are at least 18 years old and legally capable of entering into a contract.

4. Use of Services

  • Permitted Use: You agree to use RupyaPe for lawful purposes and in compliance with all applicable laws and regulations. You may not use the Services to conduct any fraudulent or illegal activities.
  • Prohibited Activities: Users are prohibited from:
    • Engaging in money laundering, terrorism financing, or any illegal activities.
    • Using RupyaPe to process payments related to prohibited items or services as outlined in our policies.
    • Attempting to breach the security of our Services.

5. Merchant Responsibilities

  • Compliance with Laws: Merchants using RupyaPe must comply with all relevant laws, including consumer protection laws, and ensure that their transactions are legitimate.
  • Refunds and Cancellations: Merchants are responsible for handling refunds and cancellations per their own policies. RupyaPe only facilitates the payment and does not determine eligibility for refunds.

6. Payment Processing

  • Transaction Fees: RupyaPe charges a fee for processing payments. By using the Services, you agree to pay all applicable fees. The fees are subject to change at RupyaPe’s discretion, with prior notice.
  • Settlement: Payments will be transferred to the Merchant’s account based on the agreed settlement schedule. Any delays or disruptions caused by banks or third-party processors are beyond RupyaPe’s control.
  • Currency and Exchange Rates: Transactions may be subject to currency conversion rates and fees. RupyaPe is not responsible for any changes in exchange rates.

7. Privacy and Data Security

  • User Data: By using RupyaPe, you agree to our collection and use of your data in accordance with our Privacy Policy. We take reasonable measures to protect your data but cannot guarantee its absolute security.
  • Confidentiality: Users must keep their account credentials secure and notify us immediately if they suspect any unauthorized access.

8. Limitation of Liability

  • RupyaPe provides Services on an "as is" and "as available" basis. We do not guarantee that our Services will be uninterrupted or error-free.
  • In no event shall RupyaPe, its affiliates, or partners be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services.

9. Indemnification

You agree to indemnify and hold RupyaPe harmless from any claims, damages, liabilities, and expenses arising from:

  • Your violation of these Terms and Conditions.
  • Any fraudulent or illegal activity conducted using your account.
  • Any disputes with Merchants or third parties regarding Transactions.

10. Termination

  • By User: You may terminate your account at any time by notifying us in writing.
  • By RupyaPe: We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in prohibited activities.

11. Modifications to Terms

  • RupyaPe reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes via email or through our platform. Continued use of our Services after such modifications constitutes your acceptance of the updated terms.

12. Dispute Resolution

  • In the event of any disputes arising from your use of RupyaPe’s Services, we will first attempt to resolve the issue through our support team. If a resolution cannot be reached, the matter will be settled by arbitration in accordance with the laws of Noida.

13. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Noida.

14. Contact Information

  • For any queries regarding these Terms and Conditions, please contact RupyaPe’s support team at support@rupyape.com or call our helpline at 011-6931 2807.